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Hello everyone,
I\'m posting this more for information than anything else for prospective NaviDrive customers.
I purchased the NaviDrive unit with my brand new car, under the guarantee that I could use the TMC function in this country to help me avoid traffic jams - and to be honest this was the primary reason I spent to much on the RT3 NaviDrive unit - at £1400 it wasn\'t exactly cheap. However, TMC has never worked from the word go.
My car has now been into the dealer for a couple of days at a time every 3 or so weeks to try and get it working - basically, the TMC light will come on for a little while, and then go off.
The excuses coming directly from Citroen\'s technical were as follows:-
1: No station in this country broadcasts TMC. - Load of rubbish. Classic FM powered by iTMC does, Chrysalis radio does etc. And more to the point, if no station in this country does, then I shouldn\'t have been guaranteed it would work over here.
2: Must be a problem with the unit. - I solved that one. Took my car to France, TMC worked a dream over there.
3: I suggested perhaps there was a problem with the UK disc. I was told this was a load of rubbish since there is no TMC information stored on the CD.
This was where I got angry, and started to do my research.
The TMC information IS stored on the CD - in a folder called RDSTMC, which contains the decoder information for TMC which is country specific (hence why it is stored on the CD, as each country has a different country table and decoder).
So, I examined each of the CDs in my pack. Guess which CD is the only one out of the whole European pack not to have an RDSTMC folder? Yep - the UK cd. So no wonder it doesn\'t work.
Next step - I contacted Navteq to find out the situation - and found out some very interesting things. It seems that PSA (the Peugeot Citroen Group), who are the only car manufacturers incidentally to sell the Magneti Marelli RT3 Unit (\"NaviDrive\"), do NOT have a license with any of the TMC broadcasters over here to use TMC in the UK - hence why there is no RDSTMC folder on the CD. Quite shocked as I was, I told my story to NavTeq, who were most surprised Citroen guaranteed to me I could use TMC over here, and were most surprised their brochures advertised it as TMC capable in the UK - as it is simply not.
So, armed with this, I telephoned Citroen UK in a little bit of a strop. I explained the whole works to them, and eventually I got a message from one of the technical admin team - who said \"Yes, you\'re right, we do not have a license for TMC in the UK at all, and I\'ll look into it\".
Great.
Renault (Rubbish) (Rubbish) were in the same boat last year, incidentally, but when people complained about the same situation, they got a license from iTMC, and then sent out a bulletin to all customers with NaviDrive, stating they could have a TMC enabled disk for another £40 - which to be honest I\'m even willing to pay since I am desperate for this TMC function to work.
Hope this might help someone! - I\'ll let you know the outcome from Citroen